Billing and Insurance

We participate with traditional Medicare, Humana and Blue Cross Medicare Advantage plans, as well as most commercial insurance plans.  To verify that we participate with your plan, please contact your insurance provider before your appointment.  Our office will file your insurance for you based on the information you provide us.  We ask that co-payments required by your insurance be paid at time of service.  Payment for all rendered services is expected when you receive a statement indicating a balance due.  To pay by phone, or for questions regarding balance or insurance, contact Summit Customer Service at (865)212-3618 or toll free (800)289-9545, Monday – Friday, 8 a.m. – 4 p.m.

Patient Responsibility

Although Summit Medical Group gladly files your medical insurance on your behalf, medical insurance is ultimately a contract between the patient and his/her insurance company. It is the patient’s responsibility to monitor the processing and payment of claims. After payment is received from the insurance carrier, any outstanding balances after your insurance provider has paid its share become the responsibility of the patient. Services that are requested to be restricted and not filed to insurance are required to be paid in full at time of service. Summit accepts self-pay for patients wishing to pay out of pocket for health-related services in absence of insurance to cover the cost of services rendered.

IMPORTANT: If you need to cancel your appointment for any reason, please notify the office at least 24 hours in advance or you may be charged a $40 no-show fee.

Payment Policy

Payment for healthcare services at any Summit Medical Group facility is due at the time the service is rendered in accordance with insurance contracts. Any copay, deductible, and/or coinsurance should be paid in full during the visit.

Self Pay Patients

Please be aware that the price quoted to you upon check out is an estimate of your charges for that visit.  Other charges, such as labs and injections, may be applied to your account after the physician completes the review of your services and orders.

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.